Alaska Airlines cancels flights after outage (AP)

Saturday, March 26, 2011 11:01 PM By dwi

DALLAS – Alaska Airlines and its Horizon Air affiliate canceled 152 flights Sat because of a computer outage, affecting at small 12,000 customers, officials said.

The presidents of both airlines said in a joint video on YouTube that the grouping utilised for grace thinking failed, causing the cancellations.

"A transformer blew and that took down the bicentric computer grouping for both Alaska and Horizon" that's utilised to educate grace plans, Alaska President Brad Tilden said during the two-minute statement free New in the afternoon.

Company spokesman Apostle McElroy said New Sat period that a amount of 152 grace were canceled, representing about 18 proportionality of the airlines' compounded schedule. He said at small 12,000 customers were affected.

Other flights were delayed, and customers had trouble effort flight-status updates on the airlines' website because of the outage, McElroy said.

He said the airlines were working on the problem and hoped to have dealings backwards to normal by Sunday morning.

Both Tilden and Horizon President Glen President apologized for the disruption. President said stranded passengers would be rebooked on after planes or put on another airlines. The company said module not be live a flight-change fee.

Alaska Airlines uses versions of the Boeing 737 with roughly 124 to 172 seats, according to line seating chart websites. Horizon uses small turboprop planes.

Seattle-based Alaska Airlines flies to cities in the U.S., focusing on the West Coast, and to Canada and Mexico. Alaska and Horizon are owned by Alaska Air Group Inc.

___

AP communicator Bob Seavey in Phoenix contributed to this story.

___

online: http://bit.ly/icGiTt


Source

0 comments:

Post a Comment

Blog Archive